Support

FAQs

Is Itiravo available on the App Store or Google Play?

Native iOS and Android apps are in active development. We will link store pages here only when they are publicly available — we do not claim store availability early.

Can I use the same account on phone and web?

Yes. Sign in with the same email via Supabase Auth. Cloud trips sync when you are online and authenticated.

Why didn’t I get an AI itinerary?

AI requires a signed-in session and a configured intelligence service. If the service is offline or unconfigured, we show an unavailable state instead of a fake itinerary. Manual planning still works.

Do you show live flight or hotel prices?

Only when approved commerce providers are wired. Until then, Bookings shows your saved reservations and an honest unavailable state for comparisons — never fabricated prices.

How do I delete my account?

See /delete-account for the current process. Full Auth deletion depends on a deployed Edge Function; cloud data wipe uses a secured RPC.

I didn’t receive a confirmation email

Check spam. Confirm that Supabase Auth redirect URLs include https://itiravo.com/auth/callback. We do not silently bypass email confirmation.